Privacy Policy

Effective Date: January 15, 2025
Last Updated: January 15, 2025

1. Information We Collect

Educational Records

As an educational service provider, we collect and process educational records as defined by FERPA, including:

• • Teacher evaluation data and scores
• • Classroom observation notes and evidence
• • Professional development records
• • School and district administrative data

Account Information

When you create an account, we collect:

• • Name and email address
• • School or district affiliation
• • Professional role and credentials
• • Login credentials (securely encrypted)

Usage Information

We automatically collect technical information to improve our service, including: device information, browser type, IP address (anonymized), usage patterns, and performance metrics.

2. How We Use Information

Educational Purposes

• • Provide teacher evaluation and classroom observation services
• • Generate reports and analytics for school improvement
• • Support professional development initiatives
• • Ensure compliance with educational standards

Service Operations

• • Maintain and improve our platform
• • Provide customer support
• • Ensure security and prevent fraud
• • Comply with legal obligations

3. Information Sharing

We share information only in limited circumstances:

Within Your Educational Institution

Evaluation data is shared with authorized personnel within your school or district based on role-based permissions you configure.

Service Providers

We work with carefully vetted service providers for hosting, security, and support services. All providers sign data processing agreements and meet our security standards.

Legal Requirements

We may disclose information when required by law, such as responding to valid subpoenas or protecting rights and safety.

4. Data Security

Technical Safeguards

• • End-to-end encryption for all data transmission
• • AES-256 encryption for data at rest
• • Multi-factor authentication for all accounts
• • Regular security audits and penetration testing
• • SOC 2 Type II certification

Administrative Safeguards

• • Role-based access controls
• • Employee background checks and training
• • Incident response procedures
• • Regular backup and disaster recovery testing

5. FERPA Compliance

As an educational service provider, we comply with the Family Educational Rights and Privacy Act (FERPA):

• • We act as a school official with legitimate educational interests
• • Educational records are used solely for authorized educational purposes
• • We maintain the confidentiality of educational records
• • We do not re-disclose educational records without permission
• • We return or destroy records upon request

6. Data Retention

Educational Records

We retain evaluation data for the duration specified in your service agreement, typically 3-7 years to support long-term professional development tracking. Data is automatically deleted after the retention period unless you request extension.

Account Information

Account data is retained while your account is active and for 90 days after closure to allow for reactivation. After this period, all personal information is permanently deleted.

7. Your Rights

Access and Control

• • View all information we have about you
• • Correct inaccurate information
• • Export your data in standard formats
• • Delete your account and associated data
• • Restrict processing of your information

School District Rights

School districts maintain control over their educational data and can request data exports, modifications, or deletions at any time.

8. Children's Privacy

Our service is designed for adult educators and administrators. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

9. International Data Transfers

We primarily store and process data in the United States using AWS data centers with appropriate security certifications. International transfers, if any, are conducted with appropriate safeguards including standard contractual clauses.

10. Updates to This Policy

We may update this privacy policy to reflect changes in our practices or for legal reasons. We will notify you of material changes via email and prominently display updates on our website. Continued use of our service after updates constitutes acceptance of the revised policy.

11. Contact Information